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Kimberly J.

  • 1 Review
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Experience: Travel

Member since December 2019

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1 Review by Kimberly

12/10/19
Website states it dies not charge your credit card however my card was charged CANCELLED my reservation 2 hours before MST still can't get a REFUND cause we never made it to this location. Called customer service was informed to contact the hotel/motel directly, go the front desk was told by the female she doesn't know who the manager is or what time they show up and straight hung up on me!!! RUDE AND UNPROFESSIONAL!!!

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