AVOID THIS PLACE AND SHOP SOMEWHERE ELSE!!!! BUYERS BEWARE...
This place is a joke. Their employees quote you one price (which they will only give you a verbal quote and will not send anything in text format whether it be a letter or email) and then don't honor it (ed and bo) and the laughable manager Sue, is the epitome of unprofessional and rude. She will laugh at you and talk over you when you are simply trying to make heads or tails over the multiple offers that you are given. We were told we "had to commit to buying" a car before she would work with any bank to get us the price we were initially given. Absolutely horrendous, wasted at least 4 days of our time waiting to hear back from people and then they worm out and send an email so they don't have to speak with you directly. But I guess the follow up email that you get from heather, who claims to want to assist you in your purchase, makes up for it. But meanwhile...when you call Heather back she's going to tell you she has no information on you and transfer your blindly around this used car circus.
IF you decide to shop here do so with caution, you more than likely will be disappointed and treated like a lesser being, but remain hopeful friends...you ARE NOT greasy like "these people"
Pre-Owned Cars by the Dean