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Kimberly E.

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Total Points

2 Reviews by Kimberly

Verified purchase

This company took my money and never purchased me a flight. I attempted to contact them but had to leave a message. They never called me back.
Now, I've been told three different things regarding my refund. First, they said it would be in my bank account in a few days. Then, after a few days, they said it would take a week. Now, it's been well over a week and they are changing their tune to it will take "some time". This is a total scam. Don't be fooled- Learn from my mistake.


I wish I had had the wherewithal to read these reviews before I ordered a pair of sneakers from Shoemetro. Despite the fact that the tongue of the sneaker literally became detached the SECOND time I put them on, Shoemetro wouldn't even EXCHANGE the defective pair bc it was 11 days past their 60 day return policy. Considering the lack of quality of their product, it has become clear to me why they have such an inflexible policy in place. Never again would I order anything from them and I strongly encouraged that you don't either. Extremely disappointing.

Kimberly Has Earned 7 Votes

Kimberly E.'s review of Travel ReImagine earned 6 Very Helpful votes

Kimberly E.'s review of Shoe Metro earned a Very Helpful vote

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Unbelievably difficult to get through to this customer support and when you do, they cut you off...


No tickets no refund. Been waiting over 60 days. No response from company, after several emails...