I don't know what is going on with them it has been way over 1 month since I ordered my last products - I did receive two emails stating that they had 10-20 business days to ship products - the last 3 emails that I sent - no response - I have been a loyal customer for at least 5 years and this is how they treat loyal customers - disgusting - especially if they are going bankrupt as the website is still up and running. I just want someone to get back to me on my inquiries.