I subscribed to POF. I lost my phone like 2 weeks later. I tried to call and email them. No response I didn't want a refund be just to which to a new profile. What a joke! All they care about is money. I don't even have the profile anymore and they still took money out my account! They need to be investigated and shut down! I'm going to make sure I call my bank and red flag them for scamming