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1 Review by Kimberly

Adobe

Adobe

4/20/17

I will tell you the short version of my experience. I CANCELLED my account and they assured me that everything was fine, but instead they RENEWED my membership and charged me 2x more of the normal amount that I was paying. So I called again. The agent chat service? HAHA good luck! If you want to sit for 2 hours being transferred 8 times to different agents who aren't even on the same page! and YES I was transferred 8 times to 8 different people. One agents talking about a duplicate account, one was just repeating what you just said, One just talked about offers! I mean likeeeee I am PISSED! I don't want your stupid offers.!! JUST GIVE ME BACK MY MONEY! The product itself I do not mind it work well for my projects but just be ready when you want to cancel or are having problems because you will want to write a letter to CEO of this company by the end of that chat. Best of LUCK :)

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