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Kimberly B.

1
Level 1 Contributor

Contributor Level

Total Points
340

4 Reviews by Kimberly

  • Blinds.com

1/23/23
Verified site experience
  • Mr. Cooper

8/12/22

Mr Cooper received our mortgage payoff, but still hasn't applied it to the principle after more than 1 week and will now be assessing fees. They paid the insurance early, so I had to make an additional payment to bring the total up, but still nothing applied. They won't discuss - "try again in 3 working days" They have my money and no accountability. Don't trust them!

Service
  • Rent The Runway

6/2/21

I've been an unlimited member for 3 years. Over the last year, they switched carriers, which lead to delays and significantly less rentals. Now with the current program, there is no incentive to return items, so you'll never have access to the best pieces. Delivery takes so long, you can never get what you've paid. I tried the 5 shipment plan, nut with two weeks wasted waiting for delivery, I'll never get to use the shipments I've paid for. Customer service is unresponsive at best - for at least the last 10 months. Finally, I've received multiple shipments of damaged, over worn and unwearable items (not ironed, etc). Don't waste your money... all you'll get is aggregation

Service
Value
Shipping
Returns
Quality
  • Kate Spade

8/12/19

I bought 4 purses on sale to use throughout the year. One began falling apart a week after I started to use it. I followed the guidelines on their site and submitted all of the purchase information and photos. No response EVER! It's been over a month. They do not stand behind their product. Not worth the price. I pay for quality, this is junk.

Kimberly Has Earned 20 Votes

Kimberly B.'s review of Kate Spade earned 8 Very Helpful votes

Kimberly B.'s review of Rent The Runway earned 2 Very Helpful votes

Kimberly B.'s review of Mr. Cooper earned 10 Very Helpful votes

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