So they were having a "sale" but when colourpop has a sale you either get the "sale" price or if you have a code you wanna use you can use that but not both. They had this new palette the bare necessities palette out and they had it for $30 and said that the $30 is 33% off the original price. So if it's $30 and it's 33% off that means the full price is $44-$45. Ok that's more off than the code my friend had so I went with the sale. They put the original price up, it's $34. When asked about it, my email was ignored. I finally got my palette and the eyeshadows are dinged, like there's small chunks of the shadows gone. The palette itself is dirty and the eyeshadows are moving around inside the palette. For even $30 you'd think the quality would be better but nope. They want to make a quick buck off of the customer and don't care about the customer. I opened another palette and there was a shade missing and it didn't get destroyed in the box traveling because it was clean. So that means this palette LEFT without it being checked once again showing they don't care and they don't quality check. This company is ABSOLUTELY fraud and crap and you're better off with a company that cares because they certainly do not.