My husband was given this coffee by my mom as a gift for 6 months. The first bag arrived and it was the worst coffee we ever tasted. Honestly dirt would have been better! We sent a note to the company and got a GREAT customer service email back and a "personal" note from Bill McClure CEO. See Below... Guess What his "favorite" coffee never came let alone the second month of coffee has never come. Guess they are still trying to make his "favorite" coffee taste better than dirt! Awful company... Don't waste your money!
Good Morning Jeff!
We are sorry for sending coffee not up to our standard. As hard as we try sometimes we just mess up.
I will have Gretchen's credit card refunded today.
We will also roast you several other coffees for you to try.
Thank you for letting us know. I will guarantee that we will roast you a favorite coffee.
Your coffee is roasting. Expect something good. It will be one of my favorites.
Cheers, Bill
Bill McClure, CEO