Thumbnail of user kimb434

Kim B.

Contributor Level

Total Points
80

1 Review by Kim

  • U.S. Medical Supplies

5/27/18

I purchased a Pride lift chair with double lift motor from Pride. The chair was delivered on a Monday and unfortunately had a manufacturer defect. I contacted Dalton on the following Monday and the response and resolution was beyond my expectations. There were immediate responses and resolution within 48 hours of my expressed concern. A new chair will be delivered after the standard 15-20 day period to build the chair. I would recommend working with US Medical Supplies to anyone and highly recommend Dalton for his professionalism and customer service. I was weary initially about such an expensive purchase online but am absolutely satisfied. Now for the chair, the chair is wide but the seat of the chair is not adjusted to sit comfortably at stationary position. Also the user must be tall. It sits deep. Looking forward to experiencing the product in 20 days. Thank you the great pricing and customer service.

Tip for consumers:
I strongly recommend US MEdical Supplies. They stand behind their products.

Service
Value
Shipping
Returns

Kim hasn’t received any votes.

Kim hasn’t received any thanks yous.

Kim doesn’t have any fans yet.

Kim isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user carmenmcelroy7
6/30/23

I spoke to Shoreka and she was very knowledgeable And waisted no time.I think USM is very good...

Thumbnail of user charlesw945
12/30/20

We needed a stair lift from our garage to the living level, which was six steps. We ordered the...