Be extremely cautious. In my case, they presented themselves as being 1 of 3 Google-approved partners. Their high pressure sales pitch claimed a "guaranteed google listing in 1 of 3 top spots" of a google search. Their pitch is presented as "only 3 listings available" for these top spots. And that we need to sign up right away, before they offer the last spot to a competitor. I unfortunately fell for it, based on my great experiences with Google Biz, and signed up with them. My concern began when I was immediately charged, without any confirmation email of the services they claim to offer. Then my concern grew when my existing Google Biz profile notified me of another user trying to verify my listing.
PageHub Inc may offer a genuine SEO digital marketing service. However this is not how they presented themselves. I recommend that before anyone sign up with such companies, please review Google's Third Party Policies. https://support.google.com/business/answer/*******
PageHub Inc fell short of Google's policies as a genuine third party agency. Here are a few failures:
- It is impossible to guarantee placement in a search due to Google algorithms, as they claim
- They did not submit a "Working with a third party disclosure notice" in writing before work commences (required)
- They did not provide a transparent explanation in writing regarding ownership and management options of your company's online profiles (required)
- They did not get my express consent to claim and manage a business listing (written consent is required)
- They did not inform us in writing before they commenced trying to manage our listings (required)
Also Misleading:
- They are not a Google Badge Approved Partner.
- The other companies that they claimed to be helping are not using GetPageHub (I confirmed). Those companies are listed organically, without the help of GetPageHub.
To resolve:
- I reported the violation to Google My Business
- I put my credit card transaction on hold with my credit company
- I emailed them requesting I revoke any perceived management rights they feel they have
After no reply, I called PageHub and instructed them to immediately cease any attempts to manage our profiles online and to discontinue service. They tried to stand their ground and said I would be charged a $99 programming fee. I clearly expressed their violations and informed them of the actions I had already taken.
They immediately refunded the money.
Dear Customer,
Sorry for replying you late.
Would you mind sending email to us with your order? And we will give you a satisfied solution in the end. Our email is "service@pinkclassy.com".
Sorry for any inconvenience and trouble caused to you.
Waiting for your reply.
Best regards,
Pinkclassy