Although there were some glitches involved with the ordering process, the issue was resolved in a positive way. Thanks to Pearl. She was fabulous! She went above and beyond to resolve the issue. She contacted me and made several phone calls back and forth between store location and myself. Impressive. She was happy, apologetic and determined to make it right. And she did make it right. Delighted with her dedication to excellent customer service. Her ability to resolve the issue in a timely, conflict free manner is commendable. She made me feel encouraged and valued as a customer. Stress free solution. Appreciated Pearl! No problems with delivery driver. Food was still very warm. Order was correct, and nothing was missing. The presentation of my order was made and packed with care. It tasted fantastic! Great job team! Will definitely order from this KW location again!