I have never received my order either (placed Dec. 1st) and when I sent an email to the address that I had before and gotten a response from - it kicks back now as undeliverable. - Kim B.
Hello Kim, Thank you for your feedback. Unfortunately, we are unable to locate an order using the order number you provided. It does not match our standard format. We would love to look into this for you and ask that you please reach out via private message and provide your full name, e-mail address and any alternative order number you might have so that we can look into this for you. Thank you and we hope to hear from you soon. Sincerely, Sarah B.
Hello Kim, Thank you for your feedback. Unfortunately, we are unable to locate an order using the order number you provided. It does not match our standard format. We would love to look into this for you and ask that you please reach out via private message and provide your full name, e-mail address and any alternative order number you might have so that we can look into this for you. Thank you and we hope to hear from you soon. Sincerely, Sarah B.