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I purchased items for over 350, and a week later without them informing me at all I wrote them to ask why only two items had been shipped out. They then apologised and said they didnt have the other items, many of them they didnt even know when the supplier would restock. THIS COMPANY CHARES FOR ITEMS THEY DO NOT HAVE WITHHOUT INFORMING THE CUSTOMER. I asked for a refund as I wasnt informed and had to wait so long, but there was no professional conversation at all: my request totally ignored to get a refund for this extremely bad service they simply cancelled the order in the end and refunded the amount for the items that were not shipped. Several weeks later. DISASTER. DO NOT SHOP HERE!
Kiko W.'s review of Banggood earned 4 Very Helpful votes
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I made a purchase from this particular website which turned out to be a bad purchase. I purchased...
Dear Kiko W.,
Thank you for choosing Banggood and sorry for any inconvenience caused.
Why is my order status shown as “Back Order”
“Back Order” means that some products in your order are currently out of stock and that you might have to wait for their new stock. In this situation, your order will be split into sub-orders and we will dispatch the available items first.
https://www.banggood.com/Search_hl69_at646
We take the security of your personal information very seriously, and for this reason we suggest you contact us through the link here below: https://www.banggood.com/Contact-Us_hi111
We will work on answering your questions as soon as possible and be ready to help you at any time and look forward to assisting you.
Best regards,
Banggood Team
Dear Kiko W.,
Thank you for choosing Banggood and sorry for any inconvenience caused.
And here are some policy on our website, please check by the following link.
Why is my order status shown as “Back Order”
“Back Order” means that some products in your order are currently out of stock and that you might have to wait for their new stock. In this situation, your order will be split into sub-orders and we will dispatch the available items first.
https://www.banggood.com/Search_hl69_at646
We take the security of your personal information very seriously, and for this reason we suggest you contact us through the link here below: https://www.banggood.com/Contact-Us_hi111
We will work on answering your questions as soon as possible and be ready to help you at any time and look forward to assisting you.
Best regards,
Banggood Team