I ordered a cushion on April 9, 2020 and within a few weeks I received another customer's cushion. To make matters worse, the other customer's name was printed in large print on the box and my shipping label was over theirs. There is no 800 number to call to I had to e-mail them and it took a few days for them to respond. Since shipping the other customer's cushion back, I have e-mailed them THREE times over the course of three weeks and have not received a response. This is frustrating and horrible customer service. I would not buy from this company.