Thumbnail of user kianam8

Kiana M.

Contributor Level

Total Points
86

1 Review by Kiana

  • ZAFUL

3/11/20

The worst website I've ever bought anything from. I ordered about 4 bikinis a little over 2 months ago, and still haven't received my items or even an email about its whereabouts. The customer service is worse than you can image. No help at all. I live in FL about 3 hours from orlando where my package has been sitting for about 2 weeks. It shouldn't take this long for it to get here seems how I only live 3 hours away from there. Don't waste your money, it really isn't worth it.

Thumbnail of user sandyz2
Charlie F. – ZAFUL Rep

Dear Kiana,
We are sorry to hear that you haven't received your order yet.
We at ZAFUL offer standard or express shipping, which vary in shipping times. We will always do our best to meet the customers shipping needs.
For more details on shipping methods, please click here: http://www.zaful.com/shipping-info/.
For more information about our shipping and insurance policy, please refer to our terms and conditions here: http://www.zaful.com/terms-of-use/
We at ZAFUL can be contacted 24/7 via our Support Center and Live Chat. We also have a phone line available that is open during our office hours.
Please offer us your order number or you can submit a ticket here https://support.zaful.com/ticket/ticket/index?cat_id=37 and write the subject as "complaint from sitejabber.com".
Best Regards
ZAFUL Customer Service

Kiana Has Earned 6 Votes

Kiana M.'s review of ZAFUL earned 6 Very Helpful votes

Kiana hasn’t received any thanks yous.

Kiana doesn’t have any fans yet.

Kiana isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user ronalmperry
3/19/24

I made a purchase from Noracora, based on these reviews. Unfortunately, I found that the items...

Thumbnail of user hagarg2
Hagar G. reviewed ZAFUL
10/24/23

I ordered 5 pieces of clothes in September and got them maybe two weeks later. After trying them...