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I ordered spoiler for my car back in January 2020 and still going back and forth to get my refund. Part came with dents, scratches and broken parts. I had paid additional for shipping which was ridiculous. Rep. Told me that they cannot give me back shipping fees and on top of that I would have to pay additional shipping for sending the product back. Please do not buy from this website. The managers are not helpful at all. They will make sure that they do not have to give you refund back. Manager told me that the part comes with minor dents and scratches and that's what their website states. Why in the world would anyone want dent or scratched up part while paying so much, I rather go to junkyard and get it for less.
Khushbu P.'s review of CARiD earned 7 Very Helpful votes
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DON'T BUY FROM THEM, PARTS ARE NO GOOD, RUTURNS ARE NOT ALLOWED. IF YOU ASK FOR A RETURN A...
Dear Khushbu,
Please accept our apologies for the damaged product, delay with your refund and inconveniences this caused.
We would appreciate the opportunity to remedy the situation and make things right for you.
I kindly ask you to email me with your order number at chester.ha@carid.com, so I could locate it in the system and look deeper into this issue. I will check on the reasons of delay and offer you additional compensation.
I look forward to your answer!
Sincerely,
Voice of Client Department at CARiD