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Kholoud E.

Contributor Level

Total Points
84

1 Review by Kholoud

  • SHEIN

10/20/18

Had bad experience, I canceled the order after the agent told me I can and reorder, btw I canceled in less than 24 hours, I was told I will get refund and everything back, they did a mistake and sent 4 pieces of cloth wrong, so they charge me on it, holding me for one month telling me manger will contact u, then no one cared, I didn't want those 4 items cause I reorder them, they ask me to send it back to get my money, had to spend gas on my car, waste my lunch break, go give it back and that was the agent fault and had to wait to get refund, they gave me nothing for inconvenient, still waiting to get my money, if the agent said that I can't cancel because stuff maybe has shipped which is lies cause I ordered less than 24 hours, it was a mistake from them and I was promised it is canceled however it is shady company becarful

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molly m. – SHEIN Rep

Hello, sorry for any inconvenience. For better service, we suggest you contact our customer service via: https://sourl.cn/AVmS3g. Please enter【Contact Agent】and submit a ticket to us. We'll offer a proper solution for you asap. Thank you and have a nice day! ❤️

Kholoud Has Earned 4 Votes

Kholoud E.'s review of SHEIN earned a Fraud Buster vote

Kholoud E.'s review of SHEIN earned 3 Very Helpful votes

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