KG

Lots of problems with the online order submit. It timed out, froze more than once so I had to re-enter the CC payment.

2 months of trying to order a dash cover from these guys. First over the phone, then confirmed in chat that guy never placed the order after 1 hour of selecting product. Second call took about 2 hours with very helpful, knowledgeable sales guy who waved $5 of total $10 to order samples. Then the flurry of Shipment Delayed emails came. I complained in email and was giving a $10 gift certificate. Second set of samples still has not arrived. Placed 3rd call and was told Sales had closed even though doesn't show on site, so the ordering department had NO idea how to apply my gift card when I decided to go with ordering from the sample I received rather than keep waiting for the one that never arrived. I vented to the ordering department and demanded a call the following morning from someone who do place my order. No surprise---NO call back today. So, I went directly to the CoverCraft to order. It took 15 minutes over the phone, and email confirmations arrived while I was still on the phone. The sales person gave me FREE shipping due to all the problems I had, and their price with tax was lower than CarID's. 2 MONTHS--but NO Delivery. STAY AWAY FROM THEM! Sales guy also promised me I would receive everything in less than 1 week. LIES! Had I placed the full order, I doubt that I would have ever received it.