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Kez B.

Contributor Level

Total Points
84

1 Review by Kez

  • IdroTherapy

7/13/21

Their free trial is not free at all. They will enroll you in their subscription service without your full knowledge. I ended up getting $150 charged on my credit card under a repeating charge. When I called them, they refused to give a full refund insisting they were in the right- even though I had only wanted the "free" sample. The product is oily, it made me break out, and now that I know they are a fraudulent, unethical company, I have no desire to use their product at all. Now I have to be vigilant about repeating charges on my card. Stay away! These people are dishonest and should be investigated!

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Idrotherapy S. – IdroTherapy Rep

Hello Kez,

It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers, all of our customer service lines are working and we also have a chat with us button on our website.

Alternatively, we can be reached via Phone & Live Chat 24/7:

https://support20.com/live_Chat

US/CA: (+1) 954-906-9888
UK: (+44) 1622423931
AU: (+61) 3 8657 4222
IE: (+353) 766805822
NZ: (+64) 98840485
SG: (+65) 31382261

Kez Has Earned 4 Votes

Kez B.'s review of IdroTherapy earned 4 Very Helpful votes

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