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I bought a set of rotors for my sons car that their catalog showed would fit his car. When they arrived I knew right away they where way to big so I went back online to double check and confirm I didn't make a mistake. I contacted rockauto for a return as this was their mistake. They took no responsibility and made me pay return shipping cost as well. NEVER again will I order from rockauto. I hope this review helps even one person. Rock auto I hope that 15.00 was well worth losing myself and family & friends business.
I bought 3 filters for my refridgerator they arrived in a gray plastic bag. When I opened it one filter was out of its box and had a big dent into the end that connects to the refrigerator so it leaked. So you pay for three and get to use two if they don't leak and you get to throw one away. FiltersFast you need to really reconsider how you package your products because I will not recommend your company and I will not buy from a company I can't depend on receiving quility products that are not damaged. Thank you Kevin
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I purchased a throttle body from them and it's sat in my garage for at least a month because I...
Reach out to Rock Auto, no phone number online only customer service. I explain, not recieved,...
Hello Kevin, I am sorry to hear that you received a damaged product. Our website states that we stand behind our products and should you receive anything damaged or not up to your expectations, we issue a full refund - all you have to do is contact Customer Service and let us know so we can reship or refund the product. Please email us directly at Support@filtersfast.com and let them know you received a damaged filter and would like either a replacement or a refund to be issued.