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kevin"Kevin" m.

2 Level 2 Contributor
  • 6 Reviews
  • 7 Helpful Votes
  • 0 Thank Yous

Experience: Beauty, Society, Shopping

Member since May 2019

  • Reviews

    6

  • First Reviews

    3

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    99

Review Distribution

About Me

Average Joe!

Interests

Sports, music, TV, family time, principles.

6 Reviews by kevin

3/27/20
I only wish I could give this company no stars! U looked for an item online which showed as in stock. Other similar items were out of stock, so I went for the more expensive item instead, just because it said it was in stock. Later I got an email stating the item was out of stock after all! Subsequently my bank is holding over £450 for Sports Direct until the charge 'drops off', thus I can't use this money to purchase a similar item from another company! I'm furious with them!
2/2/20
Like so many other reviews and reviewers, my recent experience with QVC and their selling partners, leaves a lot to be desired!
I ordered pies to come to Northern Ireland as I have done multiple times in the past. 4 weeks passed and no sign of my delivery. I checked their site and it stated these had been sent and delivered. I contacted QVC, who stated they'd get a replacement sent. No notification from QVC, however their website stated it had been posted. Again, I gave it 2-3 weeks, but no delivery. I contacted QVC, who told me that the company don't post to Northern Ireland!
I advised them that I'd had at least half a dozen deliveries from this company. If they didn't deliver to Northern Ireland, how did the first delivery get posted, but not make it to me!? Why did I receive 6+ deliveries in the past!?
I was offered £20 not to leave QVC when I told them I've had my fill with their recent inadequate responses and the cost of P&P and returns! (AMAZON can post free of charge and return for little to nothing).
I'm now waiting for my last Flexi pay to clear, then I'm leaving with all my data with me! I don't want to hear from them ever again as I've had too many metaphorical slaps in the face from this company!
I'd suggest (given the reviews and average scores on this site) that QVC do a lot of soul searching and speak to their customers to try to change things around, as internet shopping is going to close them down... and their unique USP isn't going to save them!
9/9/19
I placed a third order with completecareshop.co.uk again on 9/8/19. I got a message stating my order was being processed and they'd let me know when it's dispatched... I got this email today 7/9/19 with no communication in between. This is the 2nd of 3 orders where it has taken weeks to supply the item ordered. If/when the site doesn't have the items, it should state this on the site as opposed to take my money and hold onto it for weeks without filling the order! Two orders out of three is appalling, thus I'd urge potent customers to look elsewhere!
9/5/19
I used Poundstretcher for the first time in years at the weekend... and it will be years before I return. There were very limited bargains, but the worst thing was the wait to be served. I was in the queue for 10-15 minutes to buy one item (the only reason I was there was to avoid a longer journey to another store). When I brought the item home (white silicon) the item was extremely runny and halfway between white and clear, this not very nice or good. I have since thrown it out and gone to another store for a better/more appropriate product, but also a 2 minute entry and exit following payment.
9/5/19
I've used the Strand Rd McDonald's in Derry City numerous times in the past, but will never, ever darken their door (or drive thru window) again, and if my wife ever does, I'll divorce her (lol).
Time after time after time, I've gotten wrong orders, missing items cold food, poor service, staff with limited knowledge and less concerns about customer satisfaction.
The last time I used the drive thru, I had to get out of my car twice for items missed in my order and to advise that items I did get, had wrong ingredients upon them. My food was literally soaked with rain as it was so heavy, but my food wasn't ready, so I had to park and wait under the elements (not in shelter). By the time I'd returned home, the food was cold and wet, to the point my family and I couldn't eat it. I asked to speak to manager at the restaurant while there, but was told they weren't available. I phoned for 10 minutes solid (re-ringing when I was cut off) but got no reply
Please do yourself a favour, stay away from this site!
5/7/19
Horrendous! I placed an order for a Transcend wiring loom for a dashcam. I received a wireless mouse wit details of a completely different customer inside. I contacted customer service and asked for a replacement as I had booked my car in to have loom fitted costing a non-refundable £30 charge. I was told that they had to investigate what had happened before they would send a replacement. I advised them that without the replacement, I'd be charged £30. Again, I was told they'd have to investigate before sending me a replacement. I advised them that I would return the item and they could track the parcel, showing them it was being returned. In the meantime they could send my product... again, no replacement until the investigation was carried out! Meantime, my wiring loom PLUS my personal information was sent to God know whom! The other customer was the privy to my personal data and customer details etc. Ebuyer were awful about this. They told me to keep the mouse. I've no need for a wireless mouse! I do have need of £30 which was charged for my non-attendance to my appointment. In the end I cancelled the replacement as it would get to me 2-3 weeks after I needed it. I can send things to America and Australia quicker than that. Ebuyer seemed to care very little about my information being sent out as they were for another person's details coming to me (I have the emails as proof). I had heard bad things on HotUKDeals.com about Ebuyer, but went ahead and used the site as it wasn't a non-descript seller on a site where things can be second hand, but sold as new/nearly new. I will never, ever darken the website for this company again. I would advise other buyers to read the sheer number of negative reviews on Trustpilot among other review sites before purchasing from them, and take your chances. I'm still waiting to hear what has happened with my product, which was sent to someone else. Have they still got my details in the same way I was told to keep the item (and personal details of the customer). I'd also like you to know that Ebuyer sent a courier twice to get their item back without informing me that someone was coming to get it! Run Forrest, run!
scottk101
Kat L. – Ebuyer Rep
Hi Kevin,

First of all I am very sorry to hear you were sent the incorrect item and this resulted in a personal loss of £30.

I am also very sorry to hear of the length of time it has taken to investigate and resolve this for you.

I would like to investigate this further to try and locate the root cause of this error and provide you an update on this.

Please can you email me your order number and I will be back in touch via email.

My email address is Cheryl@ebuyer.com.

Kind Regards,

Cheryl

kevin Has Earned 7 Votes

Kevin M.'s review of completecareshop.co.uk earned 2 Very Helpful votes

Kevin M.'s review of Ebuyer earned 3 Very Helpful votes

Kevin M.'s review of mcdonalds.co.uk earned a Very Helpful vote

Kevin M.'s review of poundstretcher.co.uk earned a Very Helpful vote

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