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kevin m.

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1 Review by kevin

Tophatter

  • Tophatter

“GOOD”
7/12/18
Verified purchase

Couple of items i never got, a moon necklace that supposed to light did not. Pretty good job. Quality is great, just long on delivery information.

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Angelique C. – Tophatter Rep

Hi Kevin,

Thank you for your review.

I'm pleased to hear that you are happy with the quality of items you've received.

I'm very sorry to hear you haven't received your item. After you've purchased, you can click on any item from your My Orders page then click *Where's My Item?* to find the current status and timeline.

On Tophatter we have an extended ship time of 30 days domestically and 60 days for all international shipments. If the time-frames passes and you still haven’t received your item please contact our dedicated customer support team by visiting My Orders, clicking the item, clicking Order FAQs, then clicking Contact Support and completing the form detailing the issue. We will be happy to help. If it’s more convenient for you, you can also contact our support team here: http://tinyurl.com/j8e

Kind Regards,
Angelique

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