We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation

Kevin M.

  • 1 Review
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Home & Garden

Member since October 2020

  • Review

    1

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    4

Review Distribution

1 Review by Kevin

10/22/20
Absolutely horrendous experience and the worst customer service on planet Earth. I ordered a kitchen island in July which did not deliver until October. The marble arrived cracked and was told that I would receive a replacement soon. A week passes and no information whatsoever regarding my replacement. I email and am told that my replacement will arrive at the end of November (2 months later). I contact them again regarding the status of the replacement item and am then told that it will not ship until end of December. I will then have been waiting half a year for this item. Absolutely unbelievable. How this kind of service is considered acceptable by their management team is beyond me. I will never order anything from this company again.

Kevin hasn’t received any votes.

Kevin hasn’t received any thanks yous.

Kevin doesn’t have any fans yet.

Kevin isn’t following anybody yet.

Similar Reviewers on Sitejabber

genevievef
10/15/20

Stay Away! It's not worth it. I bought a table from them, with white glove delivery which...

annef313
10/1/20

On August 23,2020, I ordered a buffet, a dining room table, and 6 chairs. The cost was almost...