Kevin M.’s Reviews of Princess Auto & more

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Industrial Equipment

4/17/20

I placed an online order on April 8 at 11am. As of April 17 at 8pm I have not seen any progress on the order. I have emailed their customer service and have had no response. I called twice and got a very pleasant customer service rep who provided excuses but still no shipping action.
I understand a business can be over whelmed during the covid19 pandemic, but still seven business days and no update on my order. I have placed several orders with their competition and received updates and the shipment within 3 days. Not with Princess Auto 7 business days and nothing.