Kevin L.

No matter what happens, Amazon will always find a way to help you figure your situation out. I was left with so many problematic situations and Amazon was able to come to a very meaningful conclusion. I needed to make a payment and my Internet disconnect. I was late on my payment because of it and Amazon waived my late fee. Awesome customer service!

I wanted to resolve an issue because I wasn't informed about the monthly occurring charges. There was no confirmation about a charge, if there was one, I would've tried to resolve the issue ahead of time. Being human, I called and messaged them my situation. They said there was nothing I could do and tried to shake it off. I was also disappointed with our conversation because the person "Andres" was typing very slow, yet he wasn't able to spell correctly nor use punctuation. I somewhat called him out on it since this website is suppose to look over our resume and make sure it is good before we send it off to a company. He even tried to end the conversation when I wasn't even finished with what I had to say. Customer service is by far really bad. We can say that this company is a scam. I would not recommend this website.