I have used other software programs to do taxes without a problem. I made the mistake of using this program. On State taxes it was especially awful. It didn't ask for much key information, which resulted in my owing over $600 instead of getting over $800 for a refund. When I contacted them about the problem, they gave a 1 line canned answer with no intention of fixing the problem. Federal also was wrong by over $1000. I ended up canceling my return and chose never to go with them... ever! Never seen anything this bad in my decades of doing taxes.