Kevin L.

Unprofessional and complete lack of communication. I was a renter for one of their properties and the only time the property manager would reply to an email, text, or a phone call was when she needed something from me. Takes over four weeks to get a reply and that is only after you call and ask to speak with a supervisor. Could not live in the house for the first four days of occupancy because of maintenance issues and I was not refunded any per diem. Property manager promised a lot of work related items to the house (not in writing, just verbally) and nothing was completed in one year. They demand the security deposit immediately, but will be quick to let you now they have 45 days to return your deposit. Then they will try to nickel and dime you for normal wear and tear items, and claim the house needs cleaning even though you left it way better than it was given to you.

Dishonest management company. Good luck trying to get anyone to call you back. Or extend any kind of professional courtesy. This will happen to you if you rent a property from Berkshire Hathaway. If you want Berkshire Hathaway... just go to a different one. DO NOT use the one in Central Park in Fredericksburg, VA.