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I contacted customer service regarding updates to my order and they were quick to answer and very patient. Keep in mind that shipping DOES take a little while, but I was pleased with what I got for waiting. The battery was exactly what I needed, and was packaged VERY well, bubble wrapped, and in an anti-static bag. The battery was also in great condition and held charge as soon as I put it into my laptop. They will no doubt be my go to for future battery purchases.
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