kevin k.

I have a 4 time Angie's List Super Service Award Winning Drainage company and have advertised with them for 7 years. I have paid Angie's List Thousands of dollars for advertising. While I have received some benefit, I have numerous hours trying to get them to fix problems with our account. For example, we won the Super Service Award last year and the award was not displayed alongside our business name all year, though I tried on several occasions to resolve this, I was basically told that it was my fault for not accepting the award, which I did twice. This year, we paid another $2000 to advertise with them. We moved and updated our information months ago but when you click on the Angie's List link [that they provided] on our website, you still get the old information. I spent time talking to 2 Angie's List reps today and the issue is still unresolved. Guess I have to spend more time calling them back tomorrow trying to help them figure out why their software is not working right, why my potential clients are getting bad, outdated information from them and why more of my hard earned advertising dollars are going down the drain.