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When you book a hotel you give Credit Card details... Very small print states that this info is pass to the hotel to wait for your hotel bill payment... Hotel staff then have access to you CC and can, and have, used it! First you know is when you receive a Fraud alert from your CC company! Why? Because the hotel user ID is NOT Agoda, and your card is Blocked due to intended fraud use! TRUE
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Never book with agoda again! I did two bookings with agoda, the first one had additional cost for...
