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kevinf1166

Kevin F.

Contributor Level

Total Points
80

1 Review by Kevin

9/18/21

I have just tried to book a flight from Vancouver to Dublin and was charged 1700 from my bank but have no booking number so cannot contact anyone as it says you need your booking number to do so. Absolute disgrace, I better have my refund or a booking number soon.

Service
Value
Returns
Quality
jol97
Hopper S. – Hopper Rep

Thanks for leaving a review Kevin! We're so sorry to hear that your booking didn't go through! Sometimes when you attempt to book a flight in the app, the airline will place the authorization for the charge before the booking has been confirmed. Whenever a booking is unsuccessful, this fee is automatically reversed. Please DM us@HopperSupport via Twitter with your e-mail address associated with your Hopper profile. We'd like to have our Support Team follow up with you on this case.

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