Kevin D.

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1 Review by Kevin

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Well first of all I get a promotional offer from AAA for a bank of America credit card, with a 0%apr offer on purchases for 15 billing cycles (as most banks offer when they're trying to get you to sign on) so I applied at AAA and instantly got approved. I get the card in the mail and pay off my heating bill and a couple others things to avoid any interest whatsoever. I pay a couple hundred on my first bill and when I got the second bill I see almost 6 dollars in interest fees. I tried contacting bank of America with the number on my card and on the bill and had no help at all, went to AAA and they said all they do is the application process and that I needed to go to bank of America to discuss the issue. So I do and I dealt with the most rude person imaginable at there office in Dewitt NY, she was no help at all but she did get someone on the phone who I had to speak to for about 30 minutes in their building trying to get this righted around, the guy called me back the next day and said it was all sorted out. I just got my third bill in the mail today and they messed something up, it shows the promotional offer which is great, but their still charging me almost 4 dollars in interest for some reason, now I have to deal with this process again. This is absolutely ridiculous, anyone I've talked to is very unorganized and not very knowledgeable at all. I've wasted so much time chasing them around. They are complete Crooks, if I was some old lady they could have really robbed me blind. I'm sure it will get sorted out but no one should have to deal with this kind of stress and nonsense. I went as far as to bring the promotional offer with me to the bank when I went in, I mean come on. Just watch out if you decide to bank with these people, keep your guard up.


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