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I was sent the wrong frames. Well, the wrong color. Ordered brown with orange tips, got black with green tips. Used the online portal to contact customer support. Didn't hear back. Called it in over the phone. Which took a couple of days due to the time difference and call volumes. The customer service agent on the phone was very helpful. I got an RMA and shipping label to return the glasses. They arrived back in Brooklyn last Friday according to the USPS. Hopefully the correct glasses get shipped to me soon.
Kevin C.'s review of EZContacts earned 2 Very Helpful votes
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Positive: The order process was straightforward. Typical experience with onsite...
