Kevin C.

At the recommendation of my contractor, I reached out to AAA for a quote to seal some outdoor stone countertops. I was given a ballpark price based on a product cost, service call and length of the counter. While I was quoted a price, it wasnt until the work was completed that I felt somehow cheated. The service guy applied the sealer with paper towels. The application took only 15 minutes and then informed me that it will need another coat in 2-3 hours and that I could apply it myself. Somehow I felt taken advantage of given the cost of the project. When I contacted the showroom, I got bounced around several times and was promised a follow up call that never happened. When I did reach the owner, he informed me that the product cost was $200 for a quart and with the service call the bill came to $300 and was fair for the work performed. When I tried to state my concern, he became belligerent and accused me of trying to get a service at a Home Depot price. As it turned out when I sourced the product from the manufacturer I was quoted a price of $124.80 for a gallon. Clearly I was being taken advantage of. For these reasons, I will not recommend their services to friends and will suggest the same for my contractor.