KEVIN B.

I purchased two flower arrangements from this company for family members for Christmas and my sister-in-law advised us (embarassed) that the flowers that arrived were in very poor condition (wilted, broken). When we got back home from visiting them, I reached out to Flowers.com and told them and they said I must provide a picture. I said I was not the recipient and I didn't have a picture. (Would my sister-in-law tell my wife this if it weren't true?). I asked Florist.com for some form of consideration and they flat refused. Disgraceful product and even worse customer service. Please go elsewhere.