Kevin B.

I had a contract set for a migration of a large store from Woocommerce to Shopify. We had to shelf the project altogether because of COVID. We realized it wasn't the right time to complete this project and opted to wait until our financial situation is more stable.

I reached out to Daniel to refund our initial deposit and let him know we won't be needing the migration project any longer.

He agreed no problem and was incredibly understanding. This could have easily turned into an issue (since I'm sure everyone is in an unusual situation now) and I've dealt with my fair share of disagreement with agencies in the past.

Although we didn't end up going with Pelicans service since we shelved the project, the process up to this point was great and painless. I can't speak for the actual migration since it was never completed.