I must admit that i was stressed out about my Hoverboard i had ordered from Hoverboard closeout.com!. I WAS LIKE MANY OF YOU... I WAS CALLING, E-MAILING EVERYDAY!... I WAS AT THE END OF MY ROPE WITH THEM... BUT I ASKED A FELLOW CUSTOMER ABOUT HIS ORDER AND HE GAVE ME SOME ADVICE ON WHAT TO DO!... I'M SO GLAD I TOOK HIS ADVICE(ALEX)!. I GOT A EMAIL WITH MY TRACKING ORDER AND WHEN I CAME ON 12/14 AND 12/15 MY HOVERBOARD WAS AT MY DOOR!... SO THEY WERE TELLING THE TRUTH ABOUT HOW THE HAD A LOT OF ORDERS AND WERE RUNNING ON A LATE SCHEDULE!... SO WITH THAT!. I APOLOGIZE TO HOVERBOARD CLOSEOUTS.COM!. THANK YOU OUR CHRISTMAS IS GOING TO BE GREAT