Kersten k.

I ordered a replacement silverware basket for my dishwasher, took the time to order over the phone to make sure I ordered the correct one. When it came (expedited shipping I paid for) it was only 1/3 of the basket and the box was the original part box with 2 other customers return addresses, so I was the 3rd customer they did this to. I emailed them telling them I'd like to wash all my families silverware at once not just one fork at a time, could they please send me the entire part I ordered? No they couldn't, it was as $4.00 more which of course I was willing to pay. They generously offered to not make me pay for shipping again on the entire basket I already ordered AFTER I sent them back the 1/3 basket I didn't order, that they keep sending customers. Beware don't waste your time or money with them!