Extremely shady business. Out of five DVDs sold to them, all in original packaging and all both inspected & played prior to sending, they've reject two saying that the most expensive item was so badly scratched that they're not paying for it and the second most expensive item they "discounted"because they claimed it was not in original packaging. I believe they simply did not want to honor the prices they quoted as all merchandise was gently used and in original packaging. I would not have sold to them without the two highest priced items in the set. I will not sell to them again. Now I am wondering if they've damaged my dvds and hoping I get them back intact. Seller beware. Got to secondspin.com instead. They pay competitively and best of all, they honor their prices. I've had no problems with them.