kerry k.

Disgraceful, Deceitful and Appalling service by Adobe. I purchased Adobe CS6 a few years ago from an authorised reseller and have been using it without issue. Yesterday my media encoder stopped working so I uninstalled the suite and reinstalled only to be told that my software had now expired! I contacted Adobe who offered zero help and support and basically told me it had expired and they couldn't do anything about it. It wasn't their problem because they don't support third party sellers. They actually told me I had purchased illegal software which I did not. It's clear Adobe don't honor their software purchases especially those of a few years ago. I now cannot use my creative suite at all unless I buy software again. Disgusting service. Look elsewhere for software and service because Adove doesn't provide support in any way.