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Kerry B.

Contributor Level

Total Points
82

1 Review by Kerry

  • Net-A-Porter

6/13/16

Paid Net-A-Porter $150 for a supposed Roles Royce of hair brushes. The Mason Pearson from England. Supposed to be of such high quality you'll list it in your will. I've had it 14 months with gentle use on short hair and the bristles have started to fall out by the dozens! I believe it must be held together under the rubber base with Elmer's glue. What a fraudulent, overpriced product! It may have been good once; Just crap now.
And Net-A-Porter sells the full line... still! Of course there's no way to file any warranty with them. They are no Eddie Bauer! I guess if you can afford "luxury" you can afford being ripped off! Well I'm not a 1%er and I was not looking for luxury. I was looking for a quality product that would last. Stupid me. Will not use the site again because of return/warranty policy.

Tip for consumers:
Beware the return/warranty policy.

Service
Value
Returns
Quality

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Kerry B.'s review of Net-A-Porter earned 2 Very Helpful votes

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