Kerri Z.

I had ordered from this company three times without incident. After my fourth purchase, I asked to return the foundation that I purchased and they stated it was outside of the two week window. I said that was fine and that I would no longer be buying from the company. Then in March, I was charged for an 80 purchase that I did not make. I contacted them repeatedly and did not receive a response besides an automated message that did not match my complaint. They charged me for an order I did not make not receive. They do not have a customer service # or a way to contact a person to resolve an issue. HORRIBLE CUSTOMER SERVICE!

I placed two orders with Zazzle. The first was placed Dec. 1st and was to arrive by Dec. 13th (at the latest). When it had not arrived by the 16th, I wrote to the company and was told that as soon as they had more information they would get back to me. They let me know on the 20th that they would ship it overnight at no extra cost to me. (WOW! Thanks for already getting it to me over a WEEK late!) Then when it arrived - the order was BLANK. They had not printed the picture or message on the front of the bodysuit for my Goddaughter. That meant no surprise gift for her. I'm not going to give her a white plain bodysuit. Thanks for NOTHING except costing me money Zazzle. I will NOT be using you again.

***They sent me an automated response saying they would email me about correcting my order - instead they just made me do more work and take pictures to hopefully get a refund - TERRIBLE customer service