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kerrie r.

Contributor Level

Total Points
183

1 Review by kerrie

  • Uggmall

12/28/09

I orderd two pairs of genuine bailey button ugg boots in chestnut colour, and when they arrived they turned out to be fake.
I had previously orderd the same boots off another website and when i compared the two boot's together the boot's from uggmall.com were terrible, you could blatentley see they were fake!.
The boots had came from china and they were a diffrent shade of chestnut to the genuine one's i had, the "ugg" lable on the back of the boot's were stiched on wonky, the sole's on the boot's were much higher than the genuine boot's, undreneath the sole the "ugg" trademark was practicly un-readable, there was fake fur inside the shoe rather than sheepskin, the stiching around the shoe's was terrible, and the detail on the boot's were hiddeous!.
I went onto the website and went on to the live chat forum and spoke to a coustomer adviser and after a long disagreement about the boots being geniune, they offerd me £80.00 back and offerd me to keep the boots aswell.
This to me just show's there admiting what i already knew about the boots!
When i checked my paypal account, they had only refunded $80.00 which is roughly around £50.00, i then went back on to the site to discuss this issue and threatend to report the website they resolved the matter urgently and the money was in my accound staright away!

kerrie Has Earned 3 Votes

Kerrie R.'s review of Uggmall earned 3 Very Helpful votes

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