Kerri D.

I have been trying to get my money back on concert for almost 1 & 1/2 years. After many postponment, i was told once concert canceled i could get a full refund. Well now its canceled and they won't refund me. They will issue a store credit. Even though their policy says full refund and I have emails stating once the concert is canceled a full refund will be issued. They are refusing now. You cant talk to anybody cause its thru email and you get nowhere. I will never use vivid seats again. This is a full blown scam they are running. I have never experience this kind of problem in all my years attending concerts. I should have went thru Ticketmaster. They refund asap.