I've used the site in the past and it worked well. This time, they took my money, sent me one email with matches and will not even let me sign in. I've been trying to cancel and I can't. I finally sent an email to email that sent the matches, and I haven't heard back. I'm going to have to report them as fraudulent. This is too bad because they were a decent site in the past.
Hello,
Roommates.com is not a scam. We are a bulletin board service for you to contact people that are looking for or renting rooms.
I'm sorry you are having trouble with the site. Please contact us at support@roommates.com and we will be happy to get your account worked out.
Roommates.com Support