I ordered a book on June 4th and was told it would arrive between June 16th and June 23rd (an already really long time to wait). I reached out on July 1 to inquire as to its status as I had still not received the book (or even a tracking number) and was told to wait 5-7 business days past June 23rd. I reached back out on July 6th after still not having received the book or tracking information and was just told "sorry for the delay." I should have looked at the reviews which are horrible and not ordered anything from this company!