Kerriann M.

Use to love shopping at Boohoo. Key words. USE TO. Over the last couple of years the quality has rapidly declined, along with the customer service and delivery time. Yes the items look great on the site but dont be fooled- in your package youll find cheap, flimsy and often damaged items. And nothing like the photo. Save yourself the money, Kmart is cheaper and better quality!
The last few purchases Ive had issues but continued to give them the benefit of the doubt and another chance:
One time they stuffed up and sent the wrong size. My order was correct they just packed wrong.
Next time I was missing items
Ive had items lost in the mail
And the last straw was recently when I received a damaged pair of trousers and was told the only option I had was to send it back at a mere $8 postage cost. The trousers were only $13 in the first place. They couldnt seem to understand my frustration at this.
That was the last straw and now Ill be ensuring everyone is warned about the crap products and lousy customer service!

Use to love shopping at Boohoo. Key words. USE TO. Over the last couple of years the quality has rapidly declined, along with the customer service and delivery time. Yes the items look great on the site but dont be fooled- in your package youll find cheap, flimsy and often damaged items. And nothing like the photo. Save yourself the money, Kmart is cheaper and better quality!
The last few purchases Ive had issues but continued to give them the benefit of the doubt and another chance:
One time they stuffed up and sent the wrong size. My order was correct they just packed wrong.
Next time I was missing items
Ive had items lost in the mail
And the last straw was recently when I received a damaged pair of trousers and was told the only option I had was to send it back at a mere $8 postage cost. The trousers were only $13 in the first place. They couldnt seem to understand my frustration at this.
That was the last straw and now Ill be ensuring everyone is warned about the crap products and lousy customer service!