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Ken S.

Level 5 Contributor
Loveland, CO

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46 Reviews by Ken


Discover was my first credit card, and I was a fan. One day I stated getting calls from a bill collector, threatening to tow my truck and other threats. This was annoying, obviously, but also amusing because I had never missed a single payment. So I would tell the collector things like "go ahead", and his reaction was very confused. Well, we finally established that it was a case of mistaken identity. I wrote Discover about this - they were the ones who sent the bill collector - and they never acknowledged it, let alone apologized. They are just a big corporation that does not care about their customers at all.


I have PayPal, Discount Tire, and Lowe's credit cards that are actually issued and maintained by Synchrony. Everything is fine until you have a problem. When someone stole my credit card number, they locked me out of my account. Later they sent me a "your statement is available" email with a link to my locked account. The due date came and went while I waited for a replacement card and access to my statement. A woman in their call center with a big attitude could not understand why I might not want to pay a credit card bill that I had never seen. Calling Synchrony for help is about as enjoyable as a trip to the dentist, although to be fair, that's somewhat insulting to dentists.


My mouth fell open when the United website informed me that I could not check-in online. Why? Because I wasn't paying them extra money for baggage. ONLY at-airport check-in was offered. Everyone has been able to check-in online for, what, 20 years? "Absurd" and "ridiculous" come to mind, but really neither word is strong enough.

Verified purchase

To anyone considering buying and building a SteelMaster building, based on my experience: Save all communications with the company, even phone conversations. Before you sign anything, completely understand the document you are signing - it may differ from your expectations. If you have a legitimate problem and aren't getting anywhere with SteelMaster, file a complaint with the BBB and Virginia Attorney General's office. (SteelMaster will suddenly be much more interested.) Consider buying concrete anchor bolts through SteelMaster - they can get a better price than you can. If you do, order them early - they may take a long time to ship. If you receive the parts for the building and are not erecting it immediately, take their storage suggestions seriously, or the parts will not fit well later. Make sure your concrete pad is flat, or later water will collect along the base. Before you start construction, call SteelMaster technical support and ask what you need to know that is not in the instructions. If you don't get a good answer, call again and talk to someone else. Make sure you understand the blueprint completely - Individual dimensions must add up to the expected total. For construction, you need to have at least 4 "alignment tools" (punches, with a narrow tip, gradually widening enough to fill a bolt hole). The more punches you use at one time to align panels, the less risk of distorting the holes. Two people can erect a SteelMaster building. We put up a 30' wide, 42' long shed. On our best days we put up 3 arches. On the building's ends, there was a fair amount of sheetmetal cutting required. Overall, I am pretty happy with our SteelMaster building, but you may correctly infer that there were some problems along the way.

Tip for consumers:
Trust not.

Products used:
Model A30-14 building with openings for people and vehicles.


My order for 3 different sets of scary contacts for Halloween was filled the next day, and USPS shipping actually delivered them a day earlier than originally predicted. I'm 100% satisfied.

Tip for consumers:
I got in on a "Buy 2 Pairs, Get 1 Free" sale.


Coupon Cabin is for real - doing almost nothing, I have gotten back over $100 on purchases I was already going to make. I'm a fan.

Ken Has Earned 16 Votes

Ken S.'s review of eBay earned a Very Helpful vote

Ken S.'s review of Summit Racing earned a Very Helpful vote

Ken S.'s review of 2Checkout earned 4 Very Helpful votes

Ken S.'s review of Discover earned a Very Helpful vote

Ken S.'s review of Stellar Info earned a Very Helpful vote

Ken S.'s review of JEGS earned a Very Helpful vote

Ken S.'s review of Steelmaster earned 3 Very Helpful votes

Ken S.'s review of United Airlines earned a Very Helpful vote

Ken S.'s review of Synchrony Bank earned 2 Very Helpful votes

Ken S.'s review of Discover earned a Well Said vote

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