We’re in this together! Stay safe with our COVID-19 guide

View
×

Ken S.

4 Level 4 Contributor
  • 37 Reviews
  • 14 Helpful Votes
  • 0 Thank Yous

Experience: Autos & Vehicles, Business, Computers & Technology

Member since October 2019

  • Reviews

    37

  • First Reviews

    19

  • Thank Yous

    0

  • Fans

    1

  • Profile Views

    290

Review Distribution

37 Reviews by Ken

12/24/20

I would love to tell the world how I feel about FedEx Freight, and they deserve it, but there are no words that are both printable and strong enough. They scheduled a delivery to my house. I waited for the driver all day. He didn't show up, call, or text - nothing. I talked to FedEx the next morning, and there was no apology, just "the driver couldn't make it, and we'd like to re-schedule". I didn't complain, just said okay. This time the driver showed. As a courtesy, I unloaded it with my skid-steer and forks, and didn't make them get it to the ground like they were paid to do. Everything was friendly between me and the driver. So, I'm thinking it's all over. Two months later, I get 3-page bill from FedEx Freight that has so many line items that I can't tell what the bill is for, but the bottom line is $148 due. The next morning I call the phone number on the bill, and am informed that it's a "re-delivery fee". What? Not only that, it can't be resolved by these folks; I need to call the local office (the Henderson location). But by the way, they're closed today and tomorrow. Merry Christmas!

12/17/20

I ordered some. 22LR ammo from Bruno Shooters' Supply. They were very backed up on orders at the time, so much so that they literally shut down the site for a few days to catch up on shipping. Well, before long my order arrived, and it was exactly what I had ordered. I'm happy.

12/4/20

I got shoes from a major brand at a better price than anywhere else I could find. About a week later, they showed up at my door, looking great! I'm happy.

12/4/20

A great "second page of search results" find. I ordered from a lot of different websites on Black Friday, and the item from DL Grandeurs was the first to arrive. Though I have not unfolded the flag - it's a gift - it looks to be high quality.

9/10/20

I sent my '97 Viper stereo to The Viper Store (a. K. a. Hot Car Accessories) to repair not being able to eject a CD. $250 later, I got the stereo back, and it did seem to be fixed. Less than a year and exactly one drive later, the 5th CD played since I got the stereo back wouldn't eject. Hot Car Accessories politely told me that it's out of warranty and therefore my problem. In my experience, reputable businesses take better care of their customers than that.

9/10/20

I sent my '97 Viper stereo to The Viper Store to repair not being able to eject a CD. $250 later, I got the stereo back, and it did seem to be fixed. Less than a year and exactly one drive later, the 5th CD played since I got the stereo back wouldn't eject. The Viper Store politely told me that it's out of warranty and therefore my problem. In my experience, reputable businesses take better care of their customers than that.

8/24/20

Nowhere else could I find Eaton GBKP10 and GBKP10P ground bars that could be ordered online, without making phone calls. I won't say the price was great; when you're the only choice, you can pretty much charge what you want. My order arrived fairly quickly, was correct, and I finally could complete the installation of my shed's sub-panel.

Gunprime.com
8/24/20

Not only did they have the best price on a hard-to-find pistol, they communicated each time there was something to report (your order has shipped, your order is out for delivery, etc.). I would order from them again.

8/24/20

I ordered 4 conductors needed to run 240V to my shed: 4-gauge black, white, and red, and 6-gauge copper. The price beat the heck out of Home Depot and Lowes. The order arrived quickly. Not being a trusting sort, I measured one of the conductors. It was just slightly longer than the amount I had ordered. Perfect!

2/12/20

The Motorola G7 is listed on Twigby's site as a phone that supports WiFi calling. Because of that, I bought two Motorola G7 Power phones. Well, guess what? WiFi calling didn't work - the phone didn't have the settings shown in the how-to-enable-WiFi-calling article. So, I had a chat session with one of their tech support folks. Completely unhelpful - all they wanted to do was argue about my use of the word "incompatible" - they stated (repeatedly) that my phone was NOT incompatible, while also stating that SOME Moto G7 Powers don't have "the right firmware" to support WiFi calling, and basically informing me that I was out of luck. That's what I call "incompatible", but then again, I only have a Master's degree in Electrical Engineering - what do I know?!?!?

P.s. I switched to Republic Wireless, and WiFi calling works great - using the exact same phone.

Tip for consumers:
Use Republic Wireless instead.

Products used:
A plan with unlimited talk and text + 1GB of data per month.

Service
Value
Shipping
Quality
12/22/19

When OnTrac lost my shipment, Chewy sent me a free replacement order, plus gave me a discount for the trouble. I think that's pretty darn good.

12/17/19

Discover was my first credit card, and I was a fan. One day I stated getting calls from a bill collector, threatening to tow my truck and other threats. This was annoying, obviously, but also amusing because I had never missed a single payment. So I would tell the collector things like "go ahead", and his reaction was very confused. Well, we finally established that it was a case of mistaken identity. I wrote Discover about this - they were the ones who sent the bill collector - and they never acknowledged it, let alone apologized. They are just a big corporation that does not care about their customers at all.

12/17/19

I have PayPal, Discount Tire, and Lowe's credit cards that are actually issued and maintained by Synchrony. Everything is fine until you have a problem. When someone stole my credit card number, they locked me out of my account. Later they sent me a "your statement is available" email with a link to my locked account. The due date came and went while I waited for a replacement card and access to my statement. A woman in their call center with a big attitude could not understand why I might not want to pay a credit card bill that I had never seen. Calling Synchrony for help is about as enjoyable as a trip to the dentist, although to be fair, that's somewhat insulting to dentists.

12/15/19

My mouth fell open when the United website informed me that I could not check-in online. Why? Because I wasn't paying them extra money for baggage. ONLY at-airport check-in was offered. Everyone has been able to check-in online for, what, 20 years? "Absurd" and "ridiculous" come to mind, but really neither word is strong enough.

11/1/19
Verified purchase

To anyone considering buying and building a SteelMaster building, based on my experience: Save all communications with the company, even phone conversations. Before you sign anything, completely understand the document you are signing - it may differ from your expectations. If you have a legitimate problem and aren't getting anywhere with SteelMaster, file a complaint with the BBB and Virginia Attorney General's office. (SteelMaster will suddenly be much more interested.) Consider buying concrete anchor bolts through SteelMaster - they can get a better price than you can. If you do, order them early - they may take a long time to ship. If you receive the parts for the building and are not erecting it immediately, take their storage suggestions seriously, or the parts will not fit well later. Make sure your concrete pad is flat, or later water will collect along the base. Before you start construction, call SteelMaster technical support and ask what you need to know that is not in the instructions. If you don't get a good answer, call again and talk to someone else. Make sure you understand the blueprint completely - Individual dimensions must add up to the expected total. For construction, you need to have at least 4 "alignment tools" (punches, with a narrow tip, gradually widening enough to fill a bolt hole). The more punches you use at one time to align panels, the less risk of distorting the holes. Two people can erect a SteelMaster building. We put up a 30' wide, 42' long shed. On our best days we put up 3 arches. On the building's ends, there was a fair amount of sheetmetal cutting required. Overall, I am pretty happy with our SteelMaster building, but you may correctly infer that there were some problems along the way.

Tip for consumers:
Trust not.

Products used:
Model A30-14 building with openings for people and vehicles.

Service
Value
Shipping
Returns
Quality
10/30/19

My order for 3 different sets of scary contacts for Halloween was filled the next day, and USPS shipping actually delivered them a day earlier than originally predicted. I'm 100% satisfied.

Tip for consumers:
I got in on a "Buy 2 Pairs, Get 1 Free" sale.

10/30/19

Coupon Cabin is for real - doing almost nothing, I have gotten back over $100 on purchases I was already going to make. I'm a fan.

Ken Has Earned 14 Votes

Ken S.'s review of 2Checkout earned 4 Very Helpful votes

Ken S.'s review of Discover earned a Very Helpful vote

Ken S.'s review of Stellar Info earned a Very Helpful vote

Ken S.'s review of JEGS earned a Very Helpful vote

Ken S.'s review of Steelmaster earned 3 Very Helpful votes

Ken S.'s review of United Airlines earned a Very Helpful vote

Ken S.'s review of Synchrony Bank earned 2 Very Helpful votes

Ken S.'s review of Discover earned a Well Said vote

Ken hasn’t received any thanks yous.

Ken Has 1 Fan

earlr65
  • Review

    1

  • Vote

    1

Earl R.

Ken isn’t following anybody yet.

Similar Reviewers on Sitejabber

gabriellet39
4/16/21

B&H is so great. Sometimes one has to wait on the phone to talk to product help - but it's...

nathanw281
4/14/21

So far so good, have been buying from the for many years and always a good experience. I haven't...